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Got most of what I ordered, missing the case that the engraver goes in to vent , will update if I ever get it , the Custer service response time is very slow. Did get an email saying the case is back ordered. Didn't say how long to get it. Also they alo say they fulfilled my order but obviously it is not completely fulfilled if I'm still waiting for things. Will update once I receive the case
I had a problem getting it to hook up to my laptop your help online and emails to you were usless absolutly no help from them. You rely on wiki to much. Get some prople trained who know whats going on with these things. But I see its not just the laser section its all of creality. Personal experience. I HAVE 8 of your machines not so sure Ill buy any of your products again with this kind of tech support.
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