CONTACT

Get in Touch

Thank you for your interest in Creality Falcon. We're here to assist you and welcome your inquiries.

  • Our Headquarter

    Room 1808, Jinxiu Hongdu Building, Meilong Avenue, Xinniu Community, Minzhi Street, Longhua District, Shenzhen (office address); Factory Building No. 156, Huawang Road, Langkou Community, Dalang Street, Longhua District, Shenzhen (production address).

  • Get in touch

    +001 626 239 3346  
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* Our team will get back to you within 24 hours. Please note, there may be a slight delay during weekends or holidays.
FAQs

Your Inquiries, Our Solutions!

From where can I download those software?

1. Falcon Design Space (https://www.craftseek.com)
2. LaserGRBL（https://lasergrbl.com/download/）
3. LightBurn（https://lightburnsoftware.com/pages/trial-version-try-before-you-buy）

What warranty and support do you provide?

Our laser engravers come with a 1-year-warranty, and we offer online support, tutorials, and spare parts.

Is laser engraving environmentally friendly?

Laser engraving is eco-friendly when used with safe materials and proper ventilation, producing minimal waste compared to traditional methods.
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