Shipping took longer than expected but that was fine.
Unboxed the unit. The box had been retaped but it was shipped in the box so I didn't think much of it.
The falcon laser inside went together. No problem. Although I did notice the belts had witness marks from previously being pinched by the grub screws. Maybe they had it together for testing. Maybe I got a used one. Again. I didn't think much of it.
I set the whole thing up, and the laser would not make any light. The module had the red light on meaning it had power. It would flash the green light whenever the laser light was supposed to be on. But nothing came out the bottom. Tried it first in light burn. Then tried it with the SD card and supplied files. Absolutely nothing.
Still haven't heard back from support. Ticket is in but they haven't gotten around to it yet.